Refund policy

Returns

Returns may be requested within 14 days of delivery.

To be eligible for a return, items must be:

Unworn and unused
In their original condition
Free of stains, odors, or damage
Returned with any original packaging, where applicable

Returns requested after 14 days of delivery will not be accepted.

Incorrect or Defective Items

If you receive an incorrect item or believe your order has a manufacturing defect, please email ramenbroidery@gmail.com within 14 days of receiving your order.

To help us resolve the issue quickly, please include:

Your order number
A brief description of the issue
Clear photos of the item and any defects

We'll review the issue and work with you on an appropriate resolution.

Refunds

Once your return has been received and inspected, you will be notified of the outcome.

If approved, your refund will be issued to your original payment method.

Please note that financial institutions and payment providers may require additional processing time before the refund appears in your account. Refunds typically take 10-14 business days to be fully processed after approval.

Non-Refundable Costs

Original shipping charges are non-refundable unless the return is the result of an error on our part or a verified product defect.

Contact

If you have any questions regarding returns or refunds, please contact:

ramenbroidery@gmail.com